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First day with WazobiaMail

Everything you set up on day one happens in the dashboard at https://app.wazobiamail.com — the walkthrough below follows four screens: Profile, Plan, Domain, Mailboxes. The app takes you through them in order when you first sign in.

1. Create the account

Sign up with your email address, or sign in with Google in one click. Verify your email when the message arrives, then fill in the profile the app asks for on first sign-in — name and company details are shown on your invoices later.

2. Choose a plan

Pick a plan in the app — you can start on a free plan and upgrade when your sending grows; the amounts of each plan sit under Billing. Payments create an invoice, and sending runs on email credits — see Plans, credits & invoices for how those actually work with your money.

3. Add your domain

Your email addresses read like you@yourcompany.com because the part after the @ is a domain. On the Domains screen:
  • Buy a domain right in the dashboard if you don’t have one yet — the search and checkout are built in.
  • Or connect one you already own from your registrar. Once verified, WazobiaMail shows exactly which DNS records to add and, when your domain is with Cloudflare, can add them for you — see Connect and verify your domain for the record list.
Verification is what lets your outgoing mail be signed and trusted. No records were added at your DNS host? The domain page shows what is missing and a re-check button to test again.

4. Create mailboxes

On the Mailboxes screen give yourself and each team member their address, for example ada@yourcompany.com and support@yourcompany.com. Every mailbox has its own password, which is also the key to the webmail and email apps:
  • Read, send and organise mail in the browser — Using your inbox.
  • Or connect Gmail, Thunderbird, Outlook or Apple Mail with the mailbox password — Connect email apps.
The Email client setup button on each mailbox row shows every setting an email app can want, and copies it in one click.

5. Send your first message

Open the webmail, start the compose (pencil) button, put your own address in To, write a line, and press Send. The message lands in your own inbox a moment later — that one moment means both sending and receiving work on your domain. Now write to someone real.
Welcome to the guided tour: when you first sign in to the webmail, a short tip sequence walks across the screen and shows where everything lives.

First day, most common questions

Using your inbox

Everyday reading and sending on the web.

Connect email apps

Use the new address in Gmail or Thunderbird.

Hosted mailboxes

Addresses and passwords managed from the dashboard.

Support

Where questions and tickets live.