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Connect email apps

You do not have to use the WazobiaMail website to read and send your mail. Your WazobiaMail address works in almost every email app on the market, including Gmail, Thunderbird, Outlook and Apple Mail. This page shows every setting and the steps for each app, in plain language.

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Before you start: get your settings from the dashboard

Open the WazobiaMail dashboard at https://app.wazobiamail.com, go to Mailboxes, find the address you want to use, open the row’s actions and choose Email client setup or Copy setup details. The dialog shows the hostname, port and encryption for your mailbox, and has buttons to enable SMTP sending access and reset the password. Use these settings in the table below — they are the defaults for hosted mailboxes, and the dashboard always shows your own live values: Two rules apply to every app:

• The username is your full email address (for example ada@yourcompany.com).
• The password is your mailbox password — the same one for sending and receiving. It is not the password of your WazobiaMail dashboard account, and it is never your API key.

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Mozilla Thunderbird

Thunderbird is the easiest app to connect — it finds the settings itself.

1. Open Thunderbird and choose Set Up Your Existing Email Address (or Add a mail account from the app menu).
2. Enter your name (as recipients should see it), your full email address and your mailbox password. Choose Remember password and select Continue.
3. Thunderbird looks up the settings automatically. If it asks, keep IMAP selected and select Done.
4. If automatic lookup fails, select Configure manually and fill in the table above: incoming server mail.wazobiamail.app, port 993, SSL/TLS, username = your email address; outgoing server send.wazobiamail.app, port 587, STARTTLS, authentication = normal password.
5. Thunderbird may ask you to confirm the security certificates. Accept and confirm — the connection is encrypted.
6. Select Done. Your inbox appears, and sending and receiving both work.

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Gmail (in the browser)

A personal Gmail account can display your WazobiaMail mail in the same Gmail inbox. It does this in two parts, configured separately: receiving (Gmail fetches new mail from your mailbox) and sending (replies go out through WazobiaMail, so recipients see your WazobiaMail address, not a gmail.com one). Part 1 — receive your mail in Gmail:

1. In Gmail, select the gear icon → See all settings → Accounts and Import.
2. Under Check mail from other accounts, select Add a mail account.
3. Enter your full WazobiaMail address and select Next.
4. Select Import emails from my other mail account (POP3) and Next.
5. Fill in:
   • Username: your full email address
   • Password: your mailbox password
   • POP Server: mail.wazobiamail.app
   • Port: 995
   • Tick Always use a secure connection (SSL).
6. Gmail asks what to do with the messages on the other server — tick Leave a copy on the server if you still want to read them on your phone or in other apps, then select Add Account.

Part 2 — send from your WazobiaMail address in Gmail:

1. Back on Accounts and Import, under Send mail as, select Add another email address.
2. Enter your name and your WazobiaMail address, tick Treat as an alias, and select Next Step.
3. Fill in Send through SMTP servers:
   • SMTP Server: send.wazobiamail.app
   • Port: 587
   • Username: your full email address
   • Password: your mailbox password
   • Select Secured connection using TLS.
4. Select Add Account, then click the verification link in the confirmation email that arrives in your inbox.

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Apple Mail (Mac, iPhone, iPad)

1. Open Mail → Settings (on iPhone/iPad: Settings → Mail → Accounts) and choose Add Account → Other Mail Account.
2. Enter your name, your full email address and your mailbox password, then select Sign In (or Next).
3. Mail normally finds the rest. If it asks for details, fill in:
   • Incoming Mail Server: mail.wazobiamail.app
   • Outgoing Mail Server: send.wazobiamail.app
   • Username (both rows): your full email address
   • Password (both rows): your mailbox password
4. IMAP is used automatically, so folders stay in step between your Mac and your phone.

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Outlook (Windows)

Classic Outlook (installed from Microsoft 365 or Office):

1. Open Outlook → File → Add Account.
2. Enter your full email address and select Connect.
3. If Outlook does not set itself up, select Advanced options first, tick Let me set up my account manually, and choose IMAP.
4. Fill in the settings table above: incoming mail.wazobiamail.app, port 993, SSL/TLS; outgoing send.wazobiamail.app, port 587, STARTTLS, username and password in both rows = your email address and mailbox password. Select Next, enter the password if asked, and connect.

New Outlook (the blue icon without the classic ribbon):

1. Select the gear icon → Accounts → Add account (or Your accounts → Add account).
2. Because new Outlook prefers cloud providers, choose Advanced / IMAP when the provider list appears.
3. Enter the incoming and outgoing server settings from the table, your full email address as username, and your mailbox password.

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Microsoft Outlook on the web, Yahoo and other providers

Email providers that only allow their own addresses (Outlook.com, Yahoo) cannot display another provider’s incoming mail; they only add a different sending address. If your app is not listed here, the settings in the table are all you need — nearly every app asks for exactly: server, port, security type, username, password for IMAP and SMTP.

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Troubleshooting

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Next steps