> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wazobiamail.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Open a support ticket



## OpenAPI

````yaml /customer-openapi.json post /support
openapi: 3.1.0
info:
  title: WazobiaMail API
  version: 1.0.0
  description: >-
    Customer-facing WazobiaMail API. Base URL
    https://app.wazobiamail.com/api/v1. Every response uses the {success,
    message, data} envelope. This specification covers only the public customer
    endpoints.
  contact:
    name: WazobiaMail Support
    url: https://wazobiamail.com/contact
servers:
  - url: https://app.wazobiamail.com/api/v1
security:
  - bearerAuth: []
tags:
  - name: Auth
    description: >-
      Sign up, sign in, tokens and sessions. No credentials needed except where
      a token is exchanged.
  - name: Account
    description: Profile, password, two-factor, notifications and account data.
  - name: Sending
    description: Sending API keys, messages, domains, SMTP access and engagement.
  - name: Mailboxes
    description: Hosted mailboxes and their credentials.
  - name: Relays
    description: Customer SMTP relay configurations.
  - name: Billing
    description: Plans, subscriptions, invoices, payments and email credits.
  - name: Support
    description: Support tickets.
  - name: Dashboard
    description: Usage overview and onboarding state.
paths:
  /support:
    post:
      tags:
        - Support
      summary: Open a support ticket
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - name
                - email
                - subject
                - category
                - message
              properties:
                name:
                  type: string
                  example: Ada
                email:
                  type: string
                  format: email
                  example: you@example.com
                subject:
                  type: string
                  example: Delivery question
                category:
                  type: string
                  example: sending
                priority:
                  type: string
                  example: normal
                message:
                  type: string
                  example: How do I verify my domain?
      responses:
        '201':
          description: Ticket opened.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Envelope'
      security: []
components:
  schemas:
    Envelope:
      type: object
      required:
        - success
        - message
        - data
      properties:
        success:
          type: boolean
          example: true
        message:
          type: string
          example: Done
        data:
          description: Payload; shape depends on the endpoint.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      x-default: ACCESS_TOKEN

````

This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.